Bring Front — your team's customer operations platform for email and other channels like SMS, WhatsApp, and chat — into Claude. Triage your inbox and draft high-quality replies on any conversation. Ask Claude to summarize a customer's history before a call so you walk in with the full picture in seconds. Analyze conversation data to surface trends across inboxes and accounts, generate reports for stakeholders, and spot emerging issues before they escalate. Because Claude reads the full omnichannel timeline — customer messages, internal comments, assignments, status changes — in one view, it reasons across the full complexity of a customer interaction. Paired with your other connected tools, it can reply and organize work faster and with richer context, so your team delivers exceptional service at scale.
Host setup required. Create a Front developer app with OAuth and MCP Server feature access only. Register the host callback URL and keep the client secret server-side. Front requires a confidential OAuth client and does not support dynamic client registration. Each teammate authorizes separately. Select the minimum resource permissions in Front; use an empty OAuth scope or feature:mcp as documented. API tokens are not supported. Account access has not been live-tested.
